Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@oceanawe.com Please note that returns will need to be sent to the following address: 17192 MURPHY AVE, #16579, IRVINE, CA 92623. All return shipping is responsibility of the customer.

You can always contact us for any return question at support@oceanawe.com.

ALL Wholesale products are final sale items cannot be returned, refund and exchanged!!!

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.